For landlords

Your home, in hands that care

Good property management is borne out of commitment, knowledge, care and professionalism. When you put your house into someone else’s hands, you should feel confident and totally at ease.

Independent, 100% owner-run

The right tenant for your home – not just any tenant

We treat all our houses as if they were our own. Whether you’re looking for let-only or the benefit of our fully managed service, we understand the importance of finding the right tenant.

Just as your house is your own, LetEmma with John S. Brown & Son Ltd. is owned 100% by those who run it. By appointing us you have our assurance that your home will be properly, honestly and professionally tended by people who care. Our good reputation really matters to us.

What you can count on

  • Every tenant rigorously screened by a leading independent referencing company
  • Accompanied viewings on all properties, with concise and timely feedback
  • All assured shorthold tenancy deposits registered, plus substantial Professional Indemnity insurance
  • Tenancies monitored so the right notices are served on the correct forms
  • A team of reliable, dedicated contractors – all experts in their fields
  • Regular visits to managed properties to keep them in optimum condition – we’ll even look after your home while it’s unoccupied
  • Regular updates, plus deposits, contracts and safety compliance (gas, electricity and fire regulations) taken care of
  • An extensive network of companies and relocation agents sourcing homes for expatriates

Landlord fees

Simple, transparent fees

Choose a let-only or fully managed service. Fees are based on an Assured Shorthold Tenancy agreement only (i.e. 6–12 month lets).

Let only

1 month's rent

An arrangement fee equal to one month’s rent for arranging the tenancy – finding the tenant, serving notices, preparing the lease and taking references.

Example: at £1,000 per calendar month, the fee is £1,000.

Should the property be let at a higher or lower rent, the fees are correspondingly higher or lower. We are not currently VAT registered, so no VAT applies.

Rent recovery

Through our referencing partner HomeLet we can secure rent recovery for most tenancies (subject to qualifying criteria and satisfactory references): 100% of monthly rent covered in arrears for up to six months, no policy excess, and 50% of monthly rent for up to two months after vacant possession. Currently £309.12 per year.

Inventory

Inventories are carried out by an independent inventory clerk. The fee depends on the size of the property and whether it is furnished, and is quoted individually.

Renewals

£250.00 for new leases when a tenancy is extended for an additional fixed term. There is no charge when an existing tenancy converts to a periodic tenancy.

Compliance

Fully compliant, fully protected

We operate transparent and fair terms of business, take our professional responsibility seriously and are fully compliant in all regulatory areas, including Client Money Protection. We are an accredited safeagent, a member of The Property Ombudsman redress scheme, and registered with the ICO.

safeagent
The Property Ombudsman
HomeLet

In safe hands

Our commitments to you

Your privacy matters

We take the handling and protection of your data seriously. We are members of the ICO and strictly adhere to all current data protection legislation. Read our privacy policy or view our ICO certificate.

Your voice matters

We hope you will always be satisfied with us, but if you ever feel we are not meeting our obligations to you, please tell us so we can fix it. Our complaints policy is here to help.

Our conduct matters

We are a proud member of The Property Ombudsman and abide by their codes of practice.