About us

Who we are

A family-owned, Cheshire-based firm with extensive experience and essential local knowledge, who take pride in our reputation for honesty and reliability.

Independent & family run

One of the most accomplished independent agents in the area

LetEmma, with John S. Brown & Son Ltd., is widely regarded as one of the most accomplished independent agents in the area, and our clients benefit from a substantial base of experience and professionalism.

The majority of our business is long term and comes from personal referrals and recommendations.

We are house proud

We know each and every one of our homes intimately, and look after all of them as if they were our own. We offer a hand-picked portfolio of lovely properties.

Delivering the personal touch

All our clients and properties are individually and personally managed. We pride ourselves on a rapid response to repair and maintenance requests, which we handle personally – nothing is farmed out to a third-party management company.

A little thought goes a long way

We take the time to understand our properties as well as the needs of our landlords and tenants, in order to create the perfect match.

“As an independent, family-run agency we are proud to work and stand together for a better experience and service in lettings and property management.”

LetEmma with John S. Brown & Son Ltd.

In safe hands

Our commitments to you

Your privacy matters

We take the handling and protection of your data seriously. We are members of the ICO and strictly adhere to all current data protection legislation. Read our privacy policy or view our ICO certificate.

Your voice matters

We hope you will always be satisfied with us, but if you ever feel we are not meeting our obligations to you, please tell us so we can fix it. Our complaints policy is here to help.

Our conduct matters

We are a proud member of The Property Ombudsman and abide by their codes of practice.